At ZuneRack, we strive to provide premium hosting and server solutions backed by reliable performance and excellent support. Please read our Refund and Returns Policy carefully before purchasing our services.
Refund Eligibility
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Dedicated Servers, VPS & Cloud Services: All payments are non-refundable once services are provisioned, as resources are allocated immediately.
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One-Time Setup Fees: Non-refundable.
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Domain Registrations, SSL Certificates & Licenses: Non-refundable due to third-party provider restrictions.
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Service Add-ons: Non-refundable once activated.
30-Day Money-Back Guarantee (If Applicable)
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Shared or entry-level hosting plans (if offered) may be eligible for a 30-day money-back guarantee.
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Refund requests must be submitted within 30 days of purchase.
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Refunds exclude setup fees, domain registrations, SSLs, or third-party services.
Cancellations
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Customers may cancel services at any time through the client portal.
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No refunds will be issued for unused time after the billing cycle begins.
Refund Processing
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Approved refunds will be processed within 7–10 business days to the original payment method.
Contact Us
If you have questions about this Refund and Returns Policy, please contact our Billing Department at: billing@zunerack.com